Fidelity Services Group - ATM Team Leader - Rustenburg 2024
Job Details
Division - Fidelity Cash Solutions
Minimum experience - Associate
Company primary industry - Security and Investigations
Job functional area - Operations
Job DescriptionFCS
Reporting to the Branch Manager
The above position is vacant at our Rustenburg Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.
THIS APPLICATION WILL BE CLOSED ON THE DATE: NOT MENTIONED
THINGS THAT NEED TO BE CONSIDERED:
QUALIFICATIONS/REQUIREMENTS:
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is an advantage
- Own transport is advantageous
- Able to work under pressure
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- ATM investigations
- Missed loads feedback
- Daily update I r o balancing
- Daily update on SLA checks - alarm testing etc
- Daily updates/ follow ups on both SLA breach and canister breaches
- Downloading of all FLM footage and performing spot checks
- ATM equipment checks/report
- Tracking of shortages per custodiam
- Scheduling of refreshed training for custodian
- Error feedback on all ATM's (SOL/ SPARK/ Capitec)
- Timekeeping on all Nedbank and Capitec Dedicated Vehicles
- All ATM Billing
- Ensuring Takeover swaps/ Balancing is arranged prior to Custodian going to leave
- Ensuring Auditor is assisting when Swaps/ Balances are done for Sol/Lesaka/Capitec/ Spark
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Pay attention to detail
- Customer service and relations
- Quality Assurance
- Must have good verbal and language abilities
- Must be assertive
- Planning and organising skills
- Alertness
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