Fidelity Services Group - Credit Controller 2024
Job Details
Division - Fidelity ADT
Business Unit - FADT - Western Cape
Minimum experience - Entry Level
Company primary industry - Security and Investigations
Job functional area - Finance
Job DescriptionAre you ready to take your career to the next level in the fast-paced world of credit control? We are actively seeking a talented and detail-oriented Collections Specialist to join our dynamic team in our N1 City Office. As a key member of our organization, you will play a crucial role in managing and optimizing our accounts receivable process.
- Key Responsibilities:
- Conduct thorough analysis of account balances to identify delinquent accounts and develop strategies for resolution.
- Utilize strong communication and negotiation skills to ensure timely collection of debts.
- Maintain accurate and up-to-date records of all collection activities.
- Proactively contact clients to follow up on outstanding payments and negotiate payment plans.
- Collaborate with internal and external stakeholders to resolve payment issues and optimize cash flow.
- Monitor payment statuses and update collection database in a timely manner.
- Prepare and send collection letters and notices as necessary.
- Provide regular reports and updates to management on collection activities and progress.
THIS APPLICATION WILL BE CLOSED ON THE DATE: NOT MENTIONED
THINGS THAT NEED TO BE CONSIDERED:
QUALIFICATIONS/REQUIREMENTS:
- Excellent communication and negotiation skills, with the ability to build rapport with clients.
- Proven ability to work independently, prioritize tasks, and meet deadlines.
- Detail-oriented with strong organizational skills.
- Proficiency in Microsoft Office Suite and collection software.
- Knowledge of collection laws and regulations is advantageous.
- Ability to maintain confidentiality and professionalism at all times.
- Grade 12 or equivalent.
- Previous experience in collections or accounts receivable is preferred.
- Position based in N1 City.
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