Empact Group - Regional Manager - Supercare 2024
Job Details
Division - Supercare by Empact Group
Minimum experience - Mid-Senior
Company primary industry - Chemicals
Job functional area - Operations
Job Description
Purpose of the role:
The successful incumbent will be responsible for a profitable and professional cleaning, hygiene, and pest service to ensure client satisfaction and retention of business whilst upholding the company’s policies and procedures
THIS APPLICATION WILL BE CLOSED ON THE DATE: NOT MENTIONED
THINGS THAT NEED TO BE CONSIDERED:
QUALIFICATIONS/REQUIREMENTS:
Education
- Matric / Grade 12 Essential
- A good working knowledge of HSE legislation and practices
- At least 5 years’ experience in a service industry
- At least 5 years management experience
- A good understanding of budgeting and profit & loss accounts
- Diploma/Degree in Commerce/Operations - Advantageous
- Exposure to industrial relations on a shop floor level
- Experience in the cleaning, hygiene industry will be advantageous
Knowledge, Skills, and Competencies:
- Sound administration skills
- Ability to adapt to a changing environment and priorities effectively
- Ability to work flexible hours when required
- Excellent interpersonal and leadership skills
- Valid driver’s license
- Own car essential
- Excellent customer services skills
- Presentation skills
- Financial Acumen
- Report writing
- Leadership Skills
- Excellent communication skills
- People Management Skills
- Consequence management
- Driven, self-motivated
- Problem solving skills
- Results orientation
- Negotiation Skills
Key areas of responsibility:
- Authorize monthly wages and approval of all input documents, new engagements, terminations and pay
- rate changes
- Facilitate training and development of Area Managers in order to improve service offerings and maintain
- Manage Unit/Area Managers to ensure operational issues relevant to the business are resolved
- Ensure contractual obligations are met and manage contracts within Service Level Agreements
- Manage and support diverse teams to ensure realization of strategic goals
- Manage profit centres to ensure profitability, sustainability, and secure future business
- relevance
- Ensure labor force planning is adequately done and managed in relation to budget
- Ensure fixed and other assets are managed and regularly audited
- Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
- Ensure costs and expenditure, within region, are tightly managed and accounted for
- Accurately manage all the financials of the business
- Attend all relevant meetings with clients and management teams and minute meetings to circulate
- Regularly meet with the client to ensure success of cleaning, hygiene and pest contract
- Keep clients up to date in relation to progress made or areas of concerns
- Continuously build the relationship with the client
- Conduct regular risk assessments of the various sites/facility
- Must have the ability to engage with union officials at the highest level
Additional Considerations:
- Driver's License
- This is a highly pressurized environment with long hours
- Involves extensive car travelling from a Polokwane base (i.e. must live in Polokwane) to North West, Northern Cape and Mpumalanga
APPLY HERE
For CV submission, please visit this link sendYourcv.
