Fidelity Services Group - AREA MANAGER 2024
Job Details
Division - Fidelity Security Services
Minimum experience - Mid-Senior
Company primary industry - Security and Investigations
Job functional area - Customer Service
Job DescriptionThe main purpose of the position is to ensure the smooth running of daily operations, that all site-specific security requirements are adhered to, and that the client’s needs are efficiently and professionally met at all times, ensuring open communication between the Staff, Management, and Clients.
A vacancy exists for an Area Manager, stationed at our Port Elizabeth branch and taking responsibility for the Operations Manager and sites within the Area and its surrounds.
Key Performance Areas: (Not inclusive)
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Services Group and the client about services rendered.
- Ensuring that Security staff maintain required performance at all times.
- Liaising daily with branch and regional management on various operational issues.
- Effecting disciplinary standards
- Dealing with all required administration matters.
- Submitting relevant weekly/monthly incident and general reports.
THIS APPLICATION WILL BE CLOSED ON THE DATE: NOT MENTIONED
THINGS THAT NEED TO BE CONSIDERED:
QUALIFICATIONS/REQUIREMENTS:
- Skills, experience, and requirements:
- Matric certificate and/or equivalent
- Must display good leadership qualities.
- Must be firearm competent in all firearms
- Computer literacy on Microsoft Programs
- PSIRA Grade A registration and accreditation.
- At least 3 years’ experience in the security industry.
Other personality attributes:
- Good administration skills
- People management skills
- Interpersonal skills
- Planning skills
- Client liaison skills
Core competencies:
- Driving & managing change
- Driving for results
- Analytical & critical thinking skills
- Communication skills
- Customer focusGoal setting
- Communicating direction
- Development of others
- Self-development
- Teamwork
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