Fidelity Services Group - Technical Coordinator - Far East Rand 2024

Job Details

Division - Fidelity ADT

Business Unit - FADT - Gauteng

Minimum experience - Associate

Company primary industry - Security and Investigations

Job functional area - Other

Job Description

Overall Purpose of the Job:

Ensure effective completion of all administration duties pertaining the area.

THIS APPLICATION WILL BE CLOSED ON THE DATE: NOT MENTIONED

THINGS THAT NEED TO BE CONSIDERED:

QUALIFICATIONS/REQUIREMENTS:

Main duties & Responsibilities:

Prioritize calls to optimize travelling time for technicians.
Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
Assist sales in booking technicians
Voiding of Aged jobs and giving pipeline figures of installations
Assisting JHB in sending job cards
BNS and insurance reports
Incumbent has to collect quotes for allocated area.
Check that quotes are on Listener.
EHS Assistance
Technical assistance to clients
Follow up on all jobs with forward for scheduling the same day.
Assign quotes to a technician.
Scheduling installations for CPT sales
Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
Follow up on Top 20, Low Bat and Overactive list
Resolve all queries related to scheduling immediately and escalate complications.
Assist technicians, loading of radios and putting on test
Ensure department runs efficiently by assisting to relieve in the absence of a team member.
Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
Assist in Technical invoicing
Distribution of service and installation stock to Technicians.

APPLY HERE

For CV submission, please visit this link sendYourcv.

Iklan Atas Artikel